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Screenshots: how often, who sees them, how long they're kept

The Mac and Windows apps take screenshots only while a person's timer is running and someone is at the keyboard. One is taken at a random moment in each block, of every screen.

Settings

Admins choose under Settings → Time & attendance → The desktop app:

• Screenshot every: Off, 5, 10 or 15 minutes.
• Keep screenshots for: 30, 60 or 90 days. The Team plan keeps at most 30 days and Business at most 90. Older ones are deleted each night.

Who sees them

Only admins. They are on Team time: click a person to open their day, and the screenshots are grouped by hour. Screenshot now asks that person's laptop for one right away, while their timer runs and the app is online.

Be open about it

Tell your team what is recorded and why before you turn screenshots on. On a Mac, the app needs the Screen Recording permission; see Installing Clockade on a Mac.

Related

• App and website activitySee which apps, window titles and websites your team used while the timer ran, by day or week, in Team time → Activity.
• Team time: everyone's day, month and activityHow admins see the whole team live in Clockade: today's timeline, the month, what needs a decision, and CSV export.
• Installing Clockade on a MacInstall the Clockade time tracker on macOS, allow Screen Recording and notifications, and keep it in the menu bar.
• Plans, billing and cancellingClockade plans and prices per person, the 14-day trial, how seats are counted, declined cards, changing plan and cancelling.

Still stuck? Press Help inside Clockade or email support@clockade.com.