Away time, sleep and working offline
Pausing when you step away
When there is no keyboard or mouse use for a while (5 minutes by default), the timer pauses at the moment you stopped. Only real input counts: mouse-jiggler and keep-awake tools don't keep the timer going.
When you come back, Clockade says how long you were away. If you were working (a call, a meeting, reading), press I was working, add this time and give a reason. That sends a missing-time request for an admin to approve.
Admins set the pause time under Settings → Time & attendance → The desktop app.
Sleep and lock
When the laptop sleeps the session ends. If it wakes the same day, the timer starts again and offers the time asleep as "I was working, add this time". If it wakes on a later day, the timer stays off.
No internet
The app keeps recording offline and sends everything when the connection is back. Screenshots taken offline are sent later too.
If the laptop's clock was more than 2 minutes wrong while offline, that offline time can't be trusted and isn't counted. The app tells you; ask for it with Add missing time.
Related
- Using the timer: start, stop and breaksHow the Clockade timer counts your working day: Start and Stop, automatic lunch, short and named breaks, and the day dial.
- Add missing time when you forgot the timerAsk for working time the timer missed, from the web, Mac or Windows app, and how admins approve it.
- Screenshots: how often, who sees them, how long they're keptHow Clockade takes screen activity snapshots while the timer runs, who can see them, and how long they are kept.
Still stuck? Press Help inside Clockade or email support@clockade.com.