Help · Attendance and leave
Add missing time when you forgot the timer
Forgot to start the timer, or worked away from your laptop? Ask for the time and an admin approves it.
Ask for it
Open My attendance → Add missing time on the web, or Add missing time in the Mac or Windows app.
- Clockade shows the real gaps in your day, like "09:00–09:40 · 40m". Pick one, and narrow the times if you only worked part of it.
- Say why the timer missed it, then press Send for approval.
You can only ask for time inside the office day that isn't already counted, isn't lunch and isn't covered by leave. Each request can be up to 12 hours. It can't be on a day off or a holiday.
After you send it
It shows as Waiting for approval until an admin decides. Withdraw takes it back while it is waiting. Approved time counts exactly like timer time, for hours and for lateness.
Admins decide on Team time. See Approving leave and missing time.
Related
- Approving leave and missing timeHow admins approve or reject leave and missing-time requests in Team time, reply with a note, and undo a decision.
- Away time, sleep and working offlineHow Clockade pauses when nobody is at the keyboard, handles sleep and lock, and keeps counting without internet.
- My attendance: your day, month and requestsWhat staff see on My attendance: today's timer, the month day by day, leave used, deductions explained and requests.
- How lateness is counted and deductedHow Clockade decides who was late, when late minutes become leave, and how to change the late rule for your company.
Still stuck? Press Help inside Clockade or email support@clockade.com.