Help · Admin and security

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Removing someone who leaves

Open the person on People and use Leaving the company.

Deactivate (reversible)

Choose Don't transfer to keep everything as it is. They are signed out at once, their laptop apps and extension stop working, and they no longer count as a seat. Their history stays. Bring them back reactivates them later.

Transfer and delete

Pick a person to transfer to and their time entries and vault logins move to that person, then the employee is deleted for good. Use this only when you are sure.

Other fixes on People

  • Reset two-step sign-in when someone lost their authenticator.
  • Changing someone's login email sends them a link to set a password.

Related

  • Inviting your teamAdd employees to Clockade, send and resend invitations, and see how invited people count towards your bill.
  • Roles and page access: Admin, Employee, FinanceWhat admins, employees, Finance and office admins can see in Clockade, and how to open or close pages for one person.
  • Plans, billing and cancellingClockade plans and prices per person, the 14-day trial, how seats are counted, declined cards, changing plan and cancelling.
  • Two-step sign-in and securityTurn on two-step sign-in with an authenticator app, trust a device for 30 days, and reset 2FA for someone who is locked out.

Still stuck? Press Help inside Clockade or email support@clockade.com.