Help · Getting started
Inviting your team
Admins add people from People → Add person, or from the welcome screen after sign-up. Type their name and email and pick a role.
Each person gets an email with a link to choose their own password. The link works for 3 days. Once they set a password they are active.
When the email doesn't arrive
- Ask them to check spam.
- Open their row on People and press Resend invitation.
- On the welcome screen, Copy link gives you the invitation link to send another way.
Roles
Pick Employee for most people, Admin for people who run the company, Finance for someone who only runs payroll, or Office admin for people who are paid but never sign in. See Roles and page access.
Seats and billing
Everyone active or invited counts as a seat. Deactivated people and people with no login don't. See Removing someone who leaves.
Related
- Roles and page access: Admin, Employee, FinanceWhat admins, employees, Finance and office admins can see in Clockade, and how to open or close pages for one person.
- Removing someone who leavesDeactivate an employee in Clockade so they lose access and stop counting as a seat, transfer their work, or bring them back.
- Download Clockade for Mac and WindowsInstall the Clockade time tracker on a Mac or Windows laptop and connect it to your account with a 6-digit code.
- Plans, billing and cancellingClockade plans and prices per person, the 14-day trial, how seats are counted, declined cards, changing plan and cancelling.
Still stuck? Press Help inside Clockade or email support@clockade.com.