Help · Getting started
Signing in and resetting your password
Every company has its own sign-in page at its address, like acme.clockade.com. Type your work email and password there.
Forgot your company address?
Go to clockade.com/login, type the first part of the address and press Continue. It is also in your invite email, or ask your admin.
Forgot your password?
Press Forgot? on the sign-in page and we email you a link to choose a new one.
Two-step sign-in and trusted devices
If two-step sign-in is on, Clockade asks for the 6-digit code from your authenticator app after your password. Tick Trust this device for 30 days on your own computer to skip the code there. See Two-step sign-in and security.
Staying signed in
You are signed out after 30 minutes without using Clockade. After several wrong passwords, sign-in pauses for 5 minutes.
Related
- Two-step sign-in and securityTurn on two-step sign-in with an authenticator app, trust a device for 30 days, and reset 2FA for someone who is locked out.
- Inviting your teamAdd employees to Clockade, send and resend invitations, and see how invited people count towards your bill.
- Sign up and create your companyHow to sign up for Clockade, choose your company address, confirm your email and start your 14-day trial.
Still stuck? Press Help inside Clockade or email support@clockade.com.